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We experienced requested further information, including a screenshot of her withdrawal history and relevant communication with the casino, but the girl did not respond. Therefore, we were unable to research further and experienced to reject the particular complaint. The player from Argentina experienced experienced restrictions in order to withdraw her profits. Despite having provided the mandatory documentation, typically the platform had blocked her account above an accusation of arbitration, which the lady denied.

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The player from Peru tried in order to withdraw his winnings, but all disengagement requests were declined. After trying couple more times player has brought their cash successfully. The player from India posted a withdrawal request less than two days prior to getting in touch with us. We declined the complaint as the casino clarified it had been sports betting related. The player coming from Chile experienced problems with canceled withdrawals and encountered a current withdrawal that has been processing for more than 48 hours.

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However, the complaint was reopened a year later on the particular request of the particular casino representative. The casino shared confirmation, that the player created multiple makes up about other aims as compared to recreational playing. Based on the evidence, the gamer breached the rules and online casino acted in accordance with their terms and circumstances and we were finally forced to reject the problem. The player coming from India has asked for withdrawal a few days ago. The player from Italy has requested disengagement a few times ago.

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The participant had confirmed the resolution of their complaint. The participant from Ecuador was facing a long term verification process, that was taking 14 to 30 days relating to the casino’s information. The gamer had attempted” “to contact the casino yet received no response. The player experienced submitted all required documents for confirmation on the similar day. We suggested the player to wait for two weeks, that was an affordable time for document verification.

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Later we reopened the complaint upon the casino’s request in addition to it was detected that the participant was linked in order to another complainant. Since we were not certain if this had not been the same individual, i was forced to be able to finally reject the particular complaint. The online casino provided evidence indicating that the gamer might have applied some sort of software to gain an advantage whenever placing sports bets. The player submitted a complaint to be able to the regulator and it also decided that the casino should return his deposits. We wound up closing typically the complaint as “resolved” since the casino reinstated the gamer. The player from Brazil was experiencing difficulties pulling out his funds very likely due to an continuing verification.

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